Frequently Asked QuestionsGold Plate FAQ – Feel free to call us at 1-800-336-6462 or email nina@ninadesigns.com if you still have questions after reading the information below.
What kind of gold plate do you offer?Our gold plate "Vermeil style" is a satin finish with a 24 karat yellow gold color. The plating process uses 98.5% pure gold. It is a gem quality plating that is 40 micro inches thick over sterling silver or bronze with a fine layer of nickel in between. The plate is very reliable and extremely popular with our customers. However, please keep in mind that bending a gold plated item may cause the gold layer to crack. The satin finish requires a little more care than a shiny or smooth finish. If you were to look at a satin finished item through a microscope, you would find that it resembles a carpet (thus making it harder to clean) rather than a smooth wood floor. Anything that adheres to the satin surface can be difficult to remove. Please read our instructions on how to care for your gold plated jewelry. Will your gold plate wear off?
Many of the pieces you offer are not available in gold. Why is that?
Can I special order silver items to be plated in gold?In response to growing demand for our satin gold plate vermeil beads and findings, we are increasing the number of "regularly stocked gold plate items":/menu/gold_collection/ to over 450 styles. Our new gold plate special order policy is as follows: * Per Order Minimum: $200 in Silver cost (prior to the 75% Gold Plating Surcharge) * Entire order must be for Special Order -- any silver or regularly stocked gold items must be placed as a separate order ($100 minimum for Wholesale, $50 for Retail) * Plating costs 75% more than silver. If an item is on overstock sale or is discontinued, the gold plate price is calculated based on the non-sale silver price. * Special order plating process takes 4-6 weeks. * Order must be placed online or faxed to 510-845-8096. We cannot phone orders for Special Orders. ** For Online Orders simply fill your shopping cart with the quantities of all of the silver items you would like to be gold plated ** *Please note*: As of April 2009, we will be sending the *exact* quantity on your order to the plater. There may be loss or damage during plating, so it's possible you may receive a smaller quantity than ordered. Therefore, if your designs require a specific quantity, it is a good idea to order several additional pieces to be sure you receive the necessary quantities needed. ** Note in the "Special Instructions" section that the entire order should be gold plated in either Satin or Shiny finish * Nickel free plating is available on larger special orders – please contact our office for details. * Chain cannot be special ordered in gold plate. * Once a Special Order has been placed, it is *final.* No items may be added to or removed from the Special Order. * Please select your items carefully. Once the order is placed, you are committed to the purchase of the items. We do not accept returns on special orders. * We will call you when the Special Order arrives so that if you wish, you may add on regularly stocked items to be shipped with your gold shipment. Please do not hesitate to call us at 1-800-336-6462 with any questions. We have carefully analyzed gold sales and feel confident that most of your needs can be met by the items stocked online. I am an International customer. Do your gold vermeil style pieces contain nickel?
Do you offer other gold filled findings? Many of my customers do not trust gold plated jewelry.
Why do you describe your gold pieces as “ vermeil style”?
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