Wholesale accounts FAQs

Wholesale Account FAQ – Feel free to call us at 1-800-336-6462 or email nina@ninadesigns.com if you still have questions after reading the information below.

All FAQs


Do you offer wholesale accounts?

Yes, we do! In fact, the majority of our customers are wholesale.

Create your Wholesale account now. Remember to select “wholesale” as your account type during set-up.

We require a paper copy of your state resale license for our files before your second purchase. You can mail it, scan & email it, or fax it. NOTE: Alaska, Delaware, Montana, New Hampshire, and Oregon do not collect sales tax, so if you live in any of those states then we do NOT require a resale license from you. We do require some documentation that you are in business selling jewelry to set up a wholesale account.

If you are an international customer, we do require some documentation that you are in business selling jewelry to set up a wholesale account. Get details below under the question: What is a Resale License?

Due to a recent & lengthy audit we are strict about collecting these documents. See “What is a Resale License” below for contact info.

How do I see Wholesale prices?

To see wholesale pricing you must create a wholesale account. Before creating a wholesale account everything you see is retail prices and policies.

What is the difference between Wholesale and Retail accounts?

Wholesale customers are in business selling jewelry. They have registered with their state as a wholesale business and are able to purchase materials at wholesale pricing and without paying sales tax on them.

The sales tax is paid later by a retail customer and passed to the State through the business they purchase from, which may or may not be the business that purchases from us.

Wholesale customers must meet a $50 order minimum for all orders, and retail customers have a $50 minimum for all orders.

To qualify as a wholesale business, you must fill in your state resale license number when setting up your on-line account. We also need a physical copy of your state resale license for our files. You can either mail it to us or scan and email it.

To see wholesale pricing you must create a wholesale account. Before creating a wholesale account everything you see is retail prices and policies.

What is a State Resale License?

A state resale license is issued by the state in which you do business and registers you as a wholesale business with your state tax agency. This permit is called different things in different states. For example, the California license is called a Seller’s Permit issued by the State Board of Equalization. In New York, it’s called a Certificate of Authority issued by the Department of Taxation and Finance.

A Federal Employer Identification Number (FEIN) is not sufficient for setting up a wholesale account. We require the resale permit number issued by your State tax agency. If you live in a state that does not collect sales tax, like Alaska or Oregon, we will accept your city business license. For international customers, the number of the business license you have in your country is sufficient.

Even if a wholesale customer is only selling their finished jewelry wholesale (and not retail, so therefore is not charging or collecting sales tax), we still require a wholesale customer to have resale license to make wholesale purchases.

For California wholesale customers, we need a signed copy of the Resale Certificate form in our office for wholesale accounts.

DOWNLOAD REQUIRED CALIFORNIA RESALE CERTIFICATE FORM

Please download the form, print, fill out the information and either fax the completed form to 510-845-8096; scan and email it to nina@ninadesigns.com; or mail it to Nina Designs, PO Box 8127, Emeryville, CA 94662. Providing your information on-line is sufficient to place an opening order.

ALL OTHER STATES:

Before we can process your second order, we need a hard copy of your State Resale License on file in our office. Please either fax your license to 510-845-8096, email it to nina@ninadesigns.com, or mail a hard copy to Nina Designs, PO Box 8127, Emeryville, CA 94662. Providing your information on-line is sufficient to place an opening order

INTERNATIONAL CUSTOMERS:

Please enter the number of the resale license issued by your country. Before we can process your second order, we need a hard copy of your business license on file in our office. Please either fax your license to 510-845-8096, scan and email it to nina@ninadesigns.com, or mail a hard copy to Nina Designs, PO Box 8127, Emeryville, CA 94662, USA. Providing your information on-line is sufficient to place an opening order.

Is there a discounted price for wholesale customers?

Wholesale prices are significantly discounted from retail pricing. Wholesale customers must provide a copy of their state resale permit and must meet a $50 order minimum per order.

To see wholesale pricing you must create a wholesale account. Before creating a wholesale account everything you see is retail prices and policies.

Why do you have a $50 wholesale minimum per order? Can you waive this minimum?

Wholesale accounts are for customers that are in business making and selling jewelry. Our wholesale prices are based on processing orders of $50 or more. If we were to accept orders under $50, we would have to raise our wholesale prices.

If you are a member of our Designers Circle, wholesale order minimums are waived.

When I log in I only see retail prices but I am wholesale. How can I see wholesale prices?

To see wholesale pricing you must create a wholesale account. Before creating a wholesale account everything you see is retail prices and policies.

When setting up your wholesale account, you must enter your state issued resale license number in the required field.

Additionally, for California wholesale customers, we need a signed copy of the Resale Certificate form in our office for wholesale accounts.

DOWNLOAD REQUIRED CALIFORNIA RESALE CERTIFICATE FORM

Please download the form, print, fill out the information and either fax the completed form to 510-845-8096; scan and email it to nina@ninadesigns.com; or mail it to Nina Designs, PO Box 8127, Emeryville, CA 94662. Providing your information on-line is sufficient to place an opening order.

ALL OTHER STATES:

Before we can process your second order, we need a hard copy of your State Resale License on file in our office. Please either fax your license to 510-845-8096, email it to nina@ninadesigns.com, or mail a hard copy to Nina Designs, PO Box 8127, Emeryville, CA 94662. Providing your information on-line is sufficient to place an opening order

INTERNATIONAL CUSTOMERS:

Please enter the number of the resale license issued by your country. Before we can process your second order, we need a hard copy of your business license on file in our office. Please either fax your license to 510-845-8096, scan and email it to nina@ninadesigns.com, or mail a hard copy to Nina Designs, PO Box 8127, Emeryville, CA 94662, USA. Providing your information on-line is sufficient to place an opening order.

The account type that you have when you are logged in – wholesale or retail – is printed on the top left corner of our website.

If you’ve already set up an account but did not enter your seller’s permit, please call our office so we can enter the necessary wholesale information into your account.

If you’ve set up a wholesale account and still see only retail pricing, please call our office at 1-800-336-6462.

Do you extend terms?

No, we do not extend terms (net 10, net 30, etc). Payment is by Visa, Mastercard, Paypal or UPS COD (check on delivery). We do not accept American Express.

I am an International customer and I do not have a resale license. How can I create a wholesale account?

International customers can set up a wholesale account by selecting the wholesale option during account creation. In the field that asks for the State Resale License, please enter the number of the business license you have in your country.

Before we can process your second order, we need a hard copy of your business license on file in our office. Please either fax your license to 510-845-8096, scan and email it to nina@ninadesigns.com, or mail a hard copy to Nina Designs, PO Box 8127, Emeryville, CA 94662, USA.

Providing your information on-line is sufficient to place an opening order.