January 9, 2017

Shop Nina Designs in person at GJX Tucson, AZ!

Looking to shop beautiful silver, gold plate, and bronze charms and findings in person? Nina Designs will be at the GJX show in Tucson, from January 31st through February 5th. We will have a selection of some of our most popular sellers, new styles, and some of our favorite classic designs. Come by and see us at booth number 435, we look forward to meeting you!

 

GJX does have specific buyer requirements. Please click here to get more information.

 

See you in Tucson!

 

May 20, 2015

Teamwork at Nina Designs!

When the office gets busy at Nina Designs, like with customers purchasing Mother’s Day jewelry, or holiday jewelry, we as a staff are reminded of how great we work together as a team, and how important each team member is! At our staff meetings, we like to recognize each other on things we’ve accomplished, and people who have embodied our core values. This week, one of our fun-loving staff members, Nicky, composed a fun poem to recognize the Nina designs staff and their hard work during the busy Mother’s Day season.

“Here is a story about a team,
They eat organic and like being green.
They inspire others with their Creativity,
And will sometimes do fun activities.
Teamwork is what it’s all about,
We like ice cream and getting orders out!
We’re Excellent and our customers know it,
DJ Frogz (a small office mascot) dances for us to show it.
We take Initiative everyday,
Because we mean business and we don’t play.
R-E-S-P-E-C-T,
They know what it means to me.
It’s nice to see your faces everyday
I’m sure you already know this is Nicky, Hooray!!”
holidayphoto2
We sure appreciate Nicky’s creativity in reminding us how great it is to work at Nina Designs! We also appreciate all of our awesome customers, and it is always a pleasure to send you beautiful jewelry, inspire others, and encourage creativity!
Does the company you work for embody any core values? What does your business or office do for fun?

June 2, 2014

Recent Price Adjustment :: May 2014

We are proud to be your wholesale and retail jewelry supply company and will continue to produce high quality original jewelry designs. Nina Designs has been in the jewelry business for over 30 years and has weathered many storms in the tumultuous precious metals market.

We had a price adjustment on May 23, 2014. Since silver prices have declined, some of our items had price decreases. Others had price increases because of escalating labor costs and new import duties. As always, we work hard to give you the best deals possible while maintaining our commitment to quality, innovation and fair trade.

nd

Please feel free to contact us with any questions. 1-800-336-6462 or Nina@NinaDesigns.com

The U.S. Generalized System of Preferences (GSP) is a program designed to promote economic growth in the developing world by providing duty-free entry for items from designated beneficiary countries and territories.  On July 31, 2013 the GSP expired and our government has not yet taken action to renew it. Many of our items that were previously imported duty free are now subject to import duties ranging from 5% to 13.5%.  We have raised prices to partially cover the additional import duties.  If and when Congress restores the GSP, we will lower prices on all affected items. You can read more about the GSP here.

We appreciate each and every customer very much. Thank you for your continued support!

March 12, 2014

PayPal 101 :: Learning to Use PayPal with Nina Designs

At Nina Designs, we carry high quality original designs, charms, and jewelery supplies for you to purchase. We want to ensure that when ordering your jewelry supplies, checking out online with Nina Designs is as clear, easy, and efficient as possible!  When you place orders online with us, you have the option of paying using either a Visa or MasterCard credit card, or you can pay using your PayPal account. (We can now also accept PayPal, in addition to credit cards, for phone orders as well!)

Here is a step by step guide outlining how to check out on NinaDesigns.com with your PayPal account:

  • When you are checking out through our website, once you get to the “Payment” options page, it will ask you if you would like to use a credit card, or pay using your already set-up PayPal account. This is where you would choose the option to pay via PayPal if you wish.

graphic2

  • After choosing this option, our website will let you know that you will now be temporarily leaving our website, and are being taken to PayPal’s website to sign in, and complete the approval for the payment on your order.

graphic3

  • On the PayPal page, you will have to login to your PayPal account to complete your order.

graphic4

  • Once you have logged in, it will display your account information, and have you confirm the PayPal transaction for the amount of your order. After clicking on “continue”, you will be taken back to the Nina Designs page.

graphic5

  • When you are back to the Nina Designs page, you will then be on the order review tab or the checkout process, and the payment method listed at the top will display “PayPal”. Be sure to finish your order! Click the Send Order button after you review your information to complete your order.

graphic6

  • After you have placed your order, you will receive a confirmation e-mail from Nina Designs confirming your order with us, and you will also receive an e-mail from PayPal summarizing your transaction through your account there.

graphic9

  • After your order is placed, you can then login to your PayPal account through the PayPal website to track your transaction.

graphic1

  • When your order is placed with us, we do not actually charge your order until we have pulled the items you ordered, in case we need to adjust your total if anything is out of stock. This prevents us from having to issue any refunds, and confirms that the total is correct for the merchandise you are receiving. While your order is being processed and pulled, and before we capture the total for your order, your transaction on your PayPal account history will show as “Pending”, meaning that you have authorized the amount of funds that your order total came to, but we have yet to actually charge you, and remove the funds from your PayPal account.
  • Forgot to add something to your order? Don’t fret! If you contact us as soon as possible, and before your order has been completed and charged, we are able to add on to your exiting order, even if the total rises above the original authorized amount. If we have already charged you order, we would then have to place a second for your forgotten items.

graphic7

  • After your order has been pulled,we adjust your totals in case something you ordered was out of stock. We will then charge your order. When we charge your order, we only will be taking the final order total amount out of your account, which can sometimes differ from the original amount of your order due to our adjustments for out of stock or backordered items.  After we charge your order, a second transaction will appear on your PayPal account summary, which will read “Completed”.

graphic8

  • In the end there will be two transactions listed within your PayPal account. The first is your “Pending” transaction, which is from you checked out, for the original authorized amount. The second transaction is your “Completed” transaction, which will be for the amount we charged you for once your order was done being processed. In the end, we did only charge you once, not twice, and there is sometimes a different in the amounts due to adjustments to your order’s total.

Hopefully this guide will help you understand the ins and outs of how the PayPal payment process works, and can be something for you to refer back to if necessary. We also have a great customer service team full of ladies who love to talk jewelry, and can answer any questions you have regarding placing your order with us, or our products!

Thank you to all of our loyal customers. We appreciate your business very much!

July 1, 2013

Price Decrease on Sterling Silver and Gold Plated Styles!

Nina Designs is thrilled to announce that we lowered prices on sterling silver and gold plated styles! The decrease for silver and gold plated styles was between 5-9%, due to a drop in the silver market.

This price decrease went into effect on Friday, June 21st at 5 pm Pacific time. Any order placed after 5pm on June 21st were invoiced at the lower price.

Please refer to our website (NinaDesigns.com) for current, up to date pricing. Thank you for your business and continued support!

Price Change BLOG

May 20, 2013

Your Suggestions Become Silver Charms

Do you have an idea for a silver charm or pendant you want Nina Designs to make? Do you have want a new version of an existing Nina Designs jewelry finding? We want to hear what you need for designing jewelry!

Add your suggestions to our suggestion box. Our design team regularly reviews our customers suggestions while designing new jewelry components. Nina Designs strives to provide our customers with beautiful, original designs that will inspire and delight.
customer_suggestions_w_text-blog

May 7, 2013

Price Change :: Silver and Gold Plate Styles Reduced!

Nina Designs is thrilled to announce lower prices of our Sterling Silver and Gold Plated Silver jewelry findings!

Here is how the price change breaks down ::

Sterling Silver and Gold Plated Silver decreased on average 8-10%.

Gold Plated Bronze styles went down on average 9%.

-Beautiful handmade Bali styles came down an average of 10%.

-Hand finished Thai cast styles went down an average of 9%.

Chains came down an average of 13%.

Machine made clasps were decreased by 15%.

Due to an increase in labor costs in Thailand, our Natural and Silver Plated Bronze styles have increased 8%.  The global metal market has shown recent trends of silver and gold prices remaining low. With Thailand’s minimum wage increase taking effect and the weak US dollar, we have no choice but to raise prices on Natural and Silver Plated Bronze.

The price change has already taken effect.  With our silver and gold plated silver styles decreasing in price, this is a great time to stock up on your favorite components or try a new style you’ve had your eye on.

Price Decrease Blog May 2013

There are many challenges to international business and a volatile silver market. We are committed to continuing to bring you inspiring, unique designs and outstanding customer satisfaction.

Nina Designs values each and every one of loyal customers, thank you for your continued support and business!

 

March 19, 2013

Letter Charms for Jewelry :: Which letters should I buy?

Many of our customers would like to offer silver letter charms, but which letters?  How many Zeldas are there, or Quincys?  Is “J” the top selling initial charm?  Does anyone every order the “X”?  Here are some guidelines to achieve a optimal assortment of letter charms.

The most popular initial charms, according to sales:    A, C, J, K, L, M, S

And, second most popular initial charms include:   B, D, E, G, H, N, R, T

The remaining letter charms are ordered less frequently, with X being the least popular – no offense, Xavier!  To effectively carry the letter charms, we’d suggest ordering twice as many of the most popular letters as the other letters.

letter charms

 

January 10, 2012

Outstanding Customer Service and Excellent Jewelry Findings Go Together at Nina Designs!

Filed under: Customer Service — Tags: , , @ 11:23 am

Here at Nina Designs we offer excellent jewelry findings and outstanding customer service. We always take customer feedback seriously and another way we have improved the Nina Designs experience is introducing our NEW Returns Form. This form makes the return process a breeze! It also ensures returns or exchanges are processed faster than ever. In combination with the new returns form, we have revamped our return policy. Check out our FAQs (Frequently Asked Questions) page to read all the details regarding our return policy.

Fill out Returns Form, place return items in hard sided box and padded mailer.

June 23, 2011

How Core Values Support the Making of Silver Charms

Here at Nina Designs it is a priority not only to offer you inspiring silver charms and excellent customer service, but also to support each other as a team and challenge ourselves personally. While we’ve been doing this for 25+ years, we’ve recently decided to draft a set of meaningful core values that will guide each of us through our everyday decisions. Nina’s been reading many books on this process, and we started a book club so we could all help. Here are some of our initial thoughts.

After reading our first book, “Delivering Happiness,” by Tony Hsieh, we were most impressed by Zappos’ deceptively simple yet very meaningful list of core values that express their unique work culture and traits they would hire and fire by. Anyone who knows Zappos would recognize them by reading this list. During our book club meeting we immediately recognized that Nina Designs is similar to Zappos in one very fundamental way – we are both mail order companies. But while Zappos delivers happiness through speedy shipping and incredible customer service, we deliver inspiration through unique designs and support for women artisans and entrepreneurs.

It’s been 8 weeks since that initial meeting, and after much deliberation, we’ve drafted our core values. Here they are:

Brainstorming Session

Creativity
Creativity drives our designs, our problem solving and our approach to life.

Excellence
We design and sell excellent products. We deliver outstanding customer service.

Respect
We respect each other, our customers, our suppliers, our community and our environment. We treat others as we wish to be treated ourselves.

Teamwork
We are an upbeat team with a family spirit. We build authentic, supportive relationships through honest communication.

Initiative
We are self-motivated and responsible. We take the initiative to improve our personal performance, our products, our company and our community.

Inspiration
We deliver inspiration through our unique designs, our support for women artisans and entrepreneurs, and our progressive business model.

What do you think? Would you recognize us by this list?

Older Posts »