Contact Us

Feel free to contact us any way you like. We're happy to answer any questions you might have and we welcome your comments and ideas about our Web site. We look forward to hearing from you soon!

Purchasing
Accounts
Nina Designs is Proud to be your WHOLESALE and RETAIL bead supplier. Create your WHOLESALE or RETAIL account now, and place your first order now with no delays. To see wholesale pricing you must create a wholesale account. Before creating your wholesale account everything you see is retail prices and policies. There is a $50 minimum for all orders.
Frequent
Questions
Check out our Ordering Policies page for commonly requested information and our ordering policies. For even more details and info, check out our Frequently Asked Questions page for commonly requested information and our ordering policies.
Suggestion
Box
Your feedback is very important to us. Join the conversation with other Nina Designs customers by adding your comments to our public Suggestion Box. We welcome suggestions and recommendations for new products, ideas you have for a charm or pendant, ways our website could be improved, and any other thoughts you’d like to share. You can also click the “Add Comment/Review” link on any of our products. Suggestions and comments are reviewed by our staff, but we publish all constructive comments, both positive and negative.
Catalog Use the Catalog Order Form to order a printed catalog of all our beads. The catalog does not include prices so be sure to download the printable price list.
Email We welcome your questions and comments by email at nina@ninadesigns.com
Chat Live Online Chat
Phone Toll free: 1-800-336-6462
From outside the US:
510-845-8095
Fax: 510-845-8096
Mail Nina Designs
PO Box 8127
Emeryville, CA 94662
Returns To ensure that your return is processed promptly, please fill out a Return Form. For more info, see our FAQs.
Trade shows See our schedule
Hours of Operation

We are open from 9 am to 5 pm (Pacific Time) Monday through Friday. We are closed Saturday and Sunday.

Additionally, our office is closed in observance of the following holidays:

Monday, May 27, 2013 - Memorial Day

Thursday and Friday, July 4 and 5, 2013 - Independence Day

Monday September 2, 2013 - Labor Day

Thursday, November 28, 2013 - Thanksgiving

Wednesday, December 25, 2013 through Wednesday, January 1, 2014. No orders will be processed between December 25th and January 1st.

Emergency In case of emergency, send us a message
Customer Feedback We strive to provide the highest level of customer service. Click here to read unsolicited customer feedback from some of the thousands of customers that we've worked with over the past quarter century.