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Contact Us
Feel free to contact us any way you like. We're happy to answer any questions you might have and we welcome your comments and ideas about our Website. We look forward to hearing from you soon!
We welcome your questions and comments by email at nina@ninadesigns.com
Phone
Toll free: 1-800-336-6462
From outside the US:
510-845-8095
Fax: 510-845-8096
Nina Designs
PO Box 8127
Emeryville, CA 94662
Hours of Operation
We are open from 9 am to 5 pm (Pacific Time) Monday through Friday. We are closed Saturday and Sunday.
Additionally, our office is closed in observance of the following holidays:
Memorial Day - May 27, 2019
Independence Day - July 4, 2019
Labor Day - Sept 2, 2019
Thanksgiving Day - Nov 28, 2019
Christmas Eve - Dec 24, 2019
Christmas Day - Dec 25, 2019
New Years Eve - Dec 31, 2019
New Years Day - Jan 1, 2020
Purchasing Accounts
Create your WHOLESALE or RETAIL account now, and place your first order now with no delays. To see wholesale pricing you must create a wholesale account. Before creating your wholesale account everything you see is retail prices and policies. There is a $50 minimum for all orders.
Frequent Questions
Check out our Ordering Policies page for commonly requested information and our ordering policies. For even more details and info, check out our Frequently Asked Questions page for commonly requested information and our ordering policies.
Catalog
To request a Free Wholesale Catalog, use the coupon code FREECATALOG with you wholesale order. We do not offer a Retail Catalog.
Chat
Live Online Chat
Returns
To ensure that your return is processed promptly, please download and fill out a Returns Form. For more info, see our FAQs.
Trade shows
We attend the GJX Gem & Jewelry Exchange Show in Tucson. The next show is Jan.30-Feb 4th 2018. This show is a wholesale show and requires pre-registration here: GJX Show Registration
Suggestions
Your feedback is very important to us. Join the conversation with other Nina Designs customers by emailing us at nina@ninadesigns.com. We welcome suggestions and recommendations for new products, ideas you have for a charm or pendant, ways our website could be improved, and any other thoughts you’d like to share. Suggestions and comments are reviewed by our staff regularly.
Emergency
In case of emergency, send us a message
Customer Feedback
We strive to provide the highest level of customer service. Click here to read unsolicited customer feedback from some of the thousands of customers that we've worked with over the past quarter century.