Frequently Asked Questions - Wholesale Accounts


 

Feel free to call us at 1-800-336-6462 or email nina@ninadesigns.com if you still have questions after reading the information below.

All FAQ topics


 

Do you offer wholesale accounts?

Yes, we do! In fact, the majority of our customers are wholesale accounts.

Open your Wholesale Account now. Remember to select “wholesale” as your account type during set-up. Before we can process your first order, we must have a copy of your Sellers Permit and Sales Tax Exemption Documentation on file. There are several ways you can submit this paperwork to us: Fax it to us at 510-845-8096, Email it to nina@ninadesigns.com (scans and high resolution photos are acceptable), or Mail a hard copy to Nina Designs, PO Box 8127, Emeryville, CA 94662, USA.

NOTE: Alaska, Delaware, Montana, New Hampshire and Oregon do not collect sales tax. If you are a registered business in one of these states we require documentation that verifies you are conducting business within the jewelry trade.

If you are an international customer, we require documentation that verifies you are conducting business within the jewelry trade.


 

What documentation do I need to open a wholesale account?

Nina Designs requires two forms of documentation to set up a wholesale account. The first document verifies you are conducting business within the jewelry trade and have registered with your state. The second document certifies that you are exempt from paying sales tax on your wholesale purchases. Wholesale customers must submit and periodically update the documents in order to maintain a wholesale account with Nina Designs. For a complete list of permit examples and downloadable tax exemption forms visit our page on Wholesale Requirements.

The first required document is issued by the state where your business is located. This permit is called different things in different states. For example, the California license is called a Seller’s Permit and is issued by the California Department of Tax and Fee Administration (CDTFA). In New York, the permit is called a Certificate of Authority issued by the Department of Taxation and Finance.  A Federal Employer Identification Number (FEIN) is NOT sufficient for setting up a wholesale account. We require the resale permit number issued by your State tax agency. If you live in a state that does not collect sales tax, like Alaska or Oregon, we will accept your city business license. For international customers, the number of the business license issued in your country is sufficient. 

Sales tax exemption documentation is required to purchase from Nina Designs on a wholesale account regardless of the taxable status of the market you re-sell the products into. For a complete list of permit examples and downloadable tax exemption forms visit our page on Wholesale Requirements.

Please download the document required by your state, (if you download the document to your desktop you can use a PDF reader such as, Adobe Acrobat Reader, to fill-in the required fields), fill it out, sign it and submit it to us. You can Fax it to us at 510-845-8096, Email it to nina@ninadesigns.com (scans and high resolution photos are acceptable), or Mail a hard copy to Nina Designs, PO Box 8127, Emeryville, CA 94662, USA.

INTERNATIONAL CUSTOMERS:

Please enter the number of the resale license issued by your country. Before we can process your first order, we must have a copy of your sales tax exemption documentation on file. There are several ways you can submit this paperwork to us: Fax it to us at 510-845-8096, Email it to nina@ninadesigns.com (scans and high resolution photos are acceptable), or Mail a hard copy to Nina Designs, PO Box 8127, Emeryville, CA 94662, USA.


 

Why do I have to fill out a sales tax exemption form for a wholesale account?

The United States Supreme Court (SCOTUS) ruled in South Dakota v. Wayfair on June 21, 2018, that states can require sellers to collect and remit sales or use tax on sales delivered to locations within their state regardless of physical presence. Due to this ruling Nina Designs is now required by law to maintain signed and dated sales tax exemption certificates from all wholesale customers or alternatively collect sales tax for the purchase. To learn more about the new laws regarding this ruling visit Streamline Sales Tax Governing Boards website.

For a complete list of permit examples and downloadable tax exemption forms visit our page on Wholesale Requirements.


 

How do I see Wholesale prices?

To see wholesale pricing you must create a wholesale account. Wholesale prices are significantly discounted from retail pricing. Wholesale customers must provide a copy of their state sales tax exemption documentation and must meet a $50 order minimum per order. You can verify the type of account you have by logging in and viewing your account "Address Book". In the default billing address column the "Price Code" will indicate WHL for Wholesale or RTL for retail. If your account has been set up incorrectly please contact us. 


 

What is the difference between Wholesale and Retail accounts?

Wholesale customers are in the business of selling jewelry. They have registered with their state as a wholesale business and have completed the required documentation to purchase materials at wholesale pricing without paying sales tax on them. The sales tax is paid later by a retail customer and passed to the appropriate State through the business that made the retail sale, which may or may not be the business that purchases from us.

Wholesale customers can backorder products that are currently out of stock. We do not backorder items for retail customers. Backordered items must meet a minimum value to qualify. Read our backorder policy for detailed infomation.

Both Retail and Wholesale customers must meet a $50 order minimum. 

To qualify as a wholesale customer, we must have a copy of your Resellers Permit and completed Sales Tax Exemption Documentation on file.

To see wholesale pricing you must create a wholesale account. 


 

Why do you have a $50 order minimum? Can you waive this minimum?

Wholesale accounts are for customers that are in the trade of selling jewelry or jewelry supplies. Our wholesale prices are based on processing orders of $50 or more. If we were to accept orders under $50, we would have to raise our wholesale prices.

If you are a member of our Designers Circle, wholesale order minimums are waived.


 

How do I know if my account is Wholesale or Retail?

To see wholesale pricing you must create a wholesale account. 

When setting up your wholesale account, you must submit your state issued sales tax exemption documentation number and provide a hard copy of your sellers permit before your first order. You can verify the type of account you have by logging in and viewing your account "Address Book". In the default billing address column the "Price Code" will indicate WHL for Wholesale or RTL for retail. If your account has been set up incorrectly please contact us. 


 

Do you extend terms?

No, we do not extend terms (net 10, net 30, etc). Payment is by Visa, Mastercard and Paypal . We do not accept American Express.


 

I am an International customer and I do not have a resale license. How can I create a wholesale account?

International customers can set up a wholesale account by selecting the wholesale option during account creation. In the field that asks for the State Resale License, please enter the number of the business license you have in your country and any urls for your online presence. 

Before we can process your first order, we must have a copy of your sales tax exemption documentation on file. There are several ways you can submit this paperwork to us: Fax it to us at 510-845-8096, Email it to nina@ninadesigns.com (scans and high resolution photos are acceptable), or Mail a hard copy to Nina Designs, PO Box 8127, Emeryville, CA 94662, USA.


 

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